Presenting Treatment Plans & Increasing Case Acceptance

When a patient visits your office who requires extensive dental work or is considering a cosmetic procedure, he or she must be convinced of the treatment plan before proceeding forward. Many dental offices are hesitant to present services and treatment plans for fear of being accused of “selling” procedures to their patients. Krystal McLevish, an experienced dental consultant, can help you redirect your treatment plan presentation to mobilize patients and increase case acceptance.

A successful treatment plan presentation is a collaboration between the dental professional and the front office team, to provide patients with all the information they need in regards to their situation. A thorough explanation of all treatment factors—including pricing, payment plans, treatment length, benefits and side effects, and recovery time—will demonstrate to patients that you have their best interest in mind and motivate them to accept your recommended course of action. Patients are more likely to accept treatment if they feel that their needs and desires have been taken into consideration.

Please pay special attention to the fees included in the treatment plan. Most patients are more concerned about the price and insurance coverage than the details of the procedure and will no doubt have several questions regarding the affordability of the treatment. By presenting patients with financial options and demonstrating your willingness to help them find insurance benefits, you are proving to your patients that you care about more than their money.

You are welcome to contact Krystal Clear Coaching at 208-640-1467 to request a consultation with Krystal. She would be happy to meet with you and discuss how your office can better present treatment plans and increase case acceptance in & Texas Territories, Texas, and surrounding areas.